Jeewin Apps' Privacy Policy — Your information is completely secure

Jeewin Apps is a trusted online entertainment platform in Bangladesh. We believe that respecting a member's privacy is essential to building a lasting relationship of trust. This Privacy Policy ("Policy") explains in detail what information we collect when you use the Jeewin Apps platform, how we use it, and how we keep it secure.

By registering for or using the Jeewin Apps platform, you are considered to have agreed to this Privacy Policy. Please read this document carefully before signing up.

Jeewin Apps collects only the information necessary to provide services, verify identity, and maintain security. We do not collect data beyond what is required.

Information collected at registration:

• Full name and date of birth
• Email Address & Mobile Number
• Country and residential address
• Username and password (encrypted)

Information collected during KYC verification:

• Copy of national ID or passport
• Proof of current address (utility bill or bank statement)
• Facial photo or selfie (if required)

Information collected automatically while using the platform:

• IP Address & Device Information
• Browser type and operating system
• Session duration and page browsing history
• Transaction History & Gaming Activity

Jeewin Apps uses collected data only for specific, legitimate purposes. No data is sold to advertisers or third parties.

The purposes for which we use your data:

• To create, manage, and secure your account.
• For identity verification (KYC) and age confirmation.
• To complete deposit and withdrawal processing.
• To prevent fraud, money laundering, and misuse.
• To inform members about promotions and bonuses (where consent has been given).
• To support responsible gaming programs.
• To improve and personalize the platform's services.
• To fulfil legal and regulatory obligations.

Jeewin Apps does not voluntarily share your information with third parties. However, there are limited circumstances in which data may be disclosed:

Service Provider Partners: A number of trusted technology partners have limited access to your data for payment processing, technical infrastructure, and fraud detection purposes. These partners operate under strict confidentiality agreements with jeewin apps.

Legal Obligation: If Jeewin Apps is required to disclose information as part of a court order, government investigation, or legal process, it will do so. In such cases, we will make every effort to notify the member in advance wherever possible.

Fraud & Security: If fraudulent activity or a security threat is detected, relevant information may be shared with the appropriate security authorities or payment networks.

Jeewin Apps employs industry-leading technology to keep your data secure. Our security infrastructure is built on the following layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is retained.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and a real-time intrusion detection system.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Restricted Access: Staff can only access the information necessary for their specific role.

Jeewin Apps believes that your personal data belongs to you. We therefore uphold the following rights:

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

Jeewin Apps uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device.

The cookies we use:

• Essential Cookies: Required for login sessions and platform security. Without these, the platform will not function properly.
• Functional Cookies: Remembers your preferences and settings, such as your language selection or theme preference.
• Analytics Cookies: Helps improve services by analyzing how users interact with the platform.
• Security Cookies: Used to prevent fraud and cyber attacks.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

Jeewin Apps is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. If we discover that information has been collected from a minor, that data will be deleted immediately and the account will be closed.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

We aim to respond to all privacy-related requests within 30 business days.